C3/CustomerContactChannels ("C3"), a global provider of contact center solutions, announced the addition of a new contact center in Tahlequah, Oklahoma. The first C3 operation in the state, the Tahlequah center will support a new travel and hospitality client.
"We're experiencing accelerated growth this year," said David Epstein, C3 CEO and chairman. "We are proud to have the new site and new client as a part of the C3 family."
C3/CustomerContactChannels differentiates itself in the market because of its hands on executives and employee-focused corporate culture. The company prides itself on a culture that encourages employee and leadership development, community development and career advancement in an environment that is both fun and exciting. The company has a history of partnering with local charities and becoming a strong local business partner. C3 began operations at the new center April 1, 2012.
"We are always excited to join a new community and share the C3 LOVE," said C3 president and COO Rick Ferry.
C3's founders are considered pioneers in the customer management industry, having successfully grown global customer management companies over the last several decades. As a result, the company is uniquely positioned to deliver results for its clients through innovative technology, performance optimization solutions and cutting-edge reporting tools. By offering a different kind of experience for both employees and clients, C3 challenges the way the industry as a whole is doing business. This has resulted in phenomenal growth. In the last year, C3 has earned new business with existing clients and signed on several new clients. This dramatic growth has led to the opening and expansion of several new facilities across the globe and creation of more than 3,000 jobs in the United States alone.
C3 manages facilities and provides services across the globe, including Asia, Europe and the Americas. C3 provides a full range of customer contact management services for corporate clients in a variety of industries. The company is uniquely positioned to deliver outstanding results for its clients through proven operational best practices and its veteran leadership team.
About C3
C3/CustomerContactChannels is a global provider of contact center services unlike any other in the market today. Services include Sales, Service, Performance Optimization, Reputation Management and complete customer interaction management via traditional, web, and emerging communication channels. C3 positively engages and promotes our clients' brands with every contact we make with their customers. With a global team that is thousands of employees strong, the company is headquartered in Plantation, FL. More information can be found at www.c3connect.com.