USAA, a leading financial services provider for the military community and their families, today unveiled plans to add as many as 3,500 net new jobs over the next three years to keep pace with its current and projected membership growth.
The initial expansions will be in San Antonio and Phoenix, where acquisition and planning of additional office space is already under way. The positions include member contact representatives in investments, insurance, banking and claims; underwriters; information security specialists; business and financial analysts; and modeling and statistical analysts.
"Demand has never been stronger for all that USAA offers, and we need to continue to have the best employees in sufficient numbers," said Joe Robles, USAA's CEO. "We're committed to every community where we currently have operations and are expanding first in San Antonio and Phoenix."
The San Antonio expansion could bring as many as 1,000 new jobs by the end of 2015 to its headquarters community where it already employs more than 16,400 people. To supplement its main campus, which USAA estimates is at nearly 90 percent capacity, it will occupy additional leased space in the San Antonio area.
"When you consider jobs, local investment and community involvement, USAA is at the top of the list of corporate partners in San Antonio," Mayor Julián Castro said. "This expansion represents the coming together of USAA's stellar business performance and San Antonio's status as one of the top-performing local economies in the nation."
In Phoenix, USAA plans to break ground next month on construction of a 380,000-square-foot expansion of its existing campus in northern Phoenix. The larger office space is expected to house as many as 1,000 new employees by the end of 2015. Phase 1 is expected to be completed by the summer of 2014.
"We have always had a close working relationship with USAA since they moved to Phoenix, and their decision to increase employment is a reflection of that close working relationship," Phoenix Mayor Greg Stanton said. "USAA creates great jobs for Phoenix and great work for veterans. We will continue to work relentlessly on bringing high-quality jobs like these to Phoenix."
In conjunction with its expansion plans, USAA also reaffirmed its commitment to hire from the military community — a commitment that led to USAA being named the No. 1 Military Friendly Employer in 2013 by G.I. Jobs magazine. Since 2005, USAA has hired more than 6,000 military veterans and spouses, an outcome of its ongoing commitment to have at least one of every four new hires are either a military veteran or spouse.
"Providing career opportunities for veterans is more than simply doing what is right," says USAA Chief Administrative Officer Shon Manasco. "The skills these men and women are able to bring to the table should be valuable to any employer."
"We applaud USAA's ongoing pledge to hire our nation's heroes," said retired Marine Lt. Col. Kevin Schmiegel, executive director of the U.S. Chamber's Hiring Our Heroes program. "This commitment is yet another example of how companies like USAA are setting the standard in their industry, a standard of dedicated service to those who serve. They recognize that veterans and military spouses bring an exceptional set of skills to the workplace, and they are not just doing the right thing, but the smart thing to take advantage of that talent. We hope that this inspires more businesses to follow USAA's lead in employing and advancing America's military families."