Nov 01, 2019
Automation promises to change the nature of what an organization is, what a company does, and how work is done. It will at the same time free humans from mundane tasks and enable more complex, fulfilling, and impactful work. It will also complicate economies, social order, and an individual’s ability to make a living. It is the stuff of science fiction and at the same time the pragmatic search for margin expansion and better ways to create value.
Provided by: Forrester Research
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