Kroger is opening a new, 50,000-square-foot spoke facility in Louisville, Ky., that will employ up to 161 workers. The facility will coordinate with Kroger’s customer fulfillment center in Monroe, Ohio, and will serve as a last-mile cross-dock location to help serve more shoppers throughout the greater Louisville area, reports Progressive Grocer.
The new location will use recyclable bags as part of Kroger’s commitment to eliminate waste. The retailer will also work with local food banks to further its Zero Hunger | Zero Waste social environmental impact plan.
"Kroger Delivery is part of our rapidly expanding seamless ecosystem that provides customers with fresh and quality products – anytime and anywhere," said Bill Bennett, Kroger’s VP and head of e-commerce. "We are thrilled to expand Kroger's offerings to more Louisville customers with a truly differentiated customer experience.
“Local Kentucky residents can use Kroger.com or the Kroger app to check the weekly circular, select personalized digital coupons, search products by dietary preference and ultimately place their order,” Bennett continued. “Customers will enjoy receiving their orders directly from our refrigerated trucks and delivered by trained Kroger uniformed associates, giving customers an unparalleled first-class delivery experience."
Recently, Kroger unveiled a new Ocado-powered customer fulfillment center in Dallas that will work directly with spoke facilities in Austin, San Antonio and Oklahoma City, reports Progressive Grocer. In late June, the grocer opened another customer fulfillment center in Pleasant Prairie, Wis., adding to its customer fulfillment centers in Monroe, Ohio; Groveland, Fla.; and Forest Park, Ga. Another site is in the works in the Denver area, and Kroger recently opened spoke facilities in Maywood, Ill., and Nashville, Tenn.