Perfect Moment Ltd., the high-performance, luxury skiwear and lifestyle brand that fuses technical excellence with fashion-led designs, has opened its first U.S.-based warehouse and distribution center in Dallas, Texas.
Operated in partnership with Quiet Platforms, a leading provider of strategically located fulfillment centers and last-mile delivery solutions, the facility has been designed to better facilitate and optimize Perfect Moment’s order fulfillment and distribution across North America.
The location provides an enhanced customer experience by enabling new shipping options, including two-day and overnight delivery, which was not previously practical from the company’s global center in the UK.
“The opening of this distribution center demonstrates our commitment to meeting our North American customers’ needs and streamlining the customer experience,” stated Perfect Moment CEO, Mark Buckley. “This is also made possible through our new partnership with the leading supply chain management company, Quiet Platforms. They will continue to play an important role as we further our expansion plans for the U.S., which includes our first physical store in Soho New York which will open later this month.”
The company recently announced the opening of its first seasonal store in New York's SoHo District, where it will showcase its new Autumn/Winter Collection.
Perfect Moment plans to use the regional distribution centers to build upon its already rapidly expanding North American customer base, with its U.S. sales alone reaching nearly $10 million or more than 40% of total net revenues in its last fiscal year.
The U.S.-based distribution center will allow the company to pay lower import duties based on transfer price rather than the higher retail price, as well as significantly lower overall shipping costs.
In addition to helping to lower fulfillment costs, Quiet Platforms’ AI-powered localized delivery system will help improve the customer shopping experience with faster and more convenient shipping and return processing.
The lower duty, outbound, and return shipping costs also advances the company’s margin expansion strategy. “We expect these savings to significantly boost our eCommerce margin in the second half of our fiscal year,” noted Perfect Moment CFO, Jeff Clayborne, “with this contributing to an overall margin improvement in fiscal 2025, ending in March."
As announced last July, Perfect Moment has implemented Quiet Platforms’ end-to-end fulfillment and delivery solution, Click2Door. The AI-powered platform permits predictable per-order costs that encompass the entire order journey, from receiving and storage, to ‘pick & pack’ and last mile delivery.
“At Quiet Platforms, we do more than manage logistics—we empower high-growth brands to reach their full potential," commented Bill Besselman, Quiet Platforms’ SVP of Supply Chain Strategy. “We’re glad to become a trusted partner of Perfect Moment and deliver solutions that support its long-term growth and success.”